Van-K Wheels Shipping Policy
Free Shipping on Orders Over $99: Enjoy free standard shipping on all orders over $99. No promotional code is needed—shop to your heart’s content, and the shipping cost will be on us.
Flat Rate Shipping: For orders under $99, we offer a convenient flat rate shipping option for all eligible products. For a standard fee of $10 you can have your order shipped directly to your door.
Product Eligibility: Please note that not all products are eligible for flat rate or free shipping. Certain items, due to their size, weight, or special handling requirements, may incur additional shipping charges or be excluded from these offers. You will be notified by our customer service team in instances where products are not eligible for free or flat rate shipping.
Shipping Timeframes:
- Standard Shipping: Typically arrives within [3-7] business days.
- Expedited Shipping: If expedited shipping is required, please get in touch with customer service at info@vankwheels.com for shipping costs.
- International Shipping: If international shipping is required, please get in touch with customer service at info@vankwheels.com for shipping costs.
Shipping Method:
At our discretion, your order will be shipped by USPS, UPS, or FedEx using standard shipping methods.
Order Processing Time: All orders are processed within 3 business days. Orders placed on weekends or holidays will be processed the following business day.
Additional Charges: Some items may be subject to additional shipping charges based on their size, weight, or shipping destination. If additional charges apply, they will be displayed at checkout before you complete your purchase.
Tracking Your Order: Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your shipment’s progress.
Returns and Exchanges: For information on returns and exchanges, please visit our Return Policy page.
If you have any questions about our shipping policy or need further assistance, please get in touch with our customer service team at info@vankwheels.com.
Thank you for shopping with us!
Van-K Wheels Return Policy
No Warranty
While we are committed to offering high-quality products, please note that we do not extend any implied or express warranties beyond the details and descriptions provided on our website. We do not guarantee the merchantability or fitness of products for a specific purpose. Our products are sold on an “as is” and “as available” basis. Many of our products are used for racing which is a dangerous sport. The purchaser assumes all risks and liabilities associated with the use of Van-K products.
Returns
- Eligibility: Returns are accepted within 30 days from the date of receipt.
- Condition: Items must be returned in their original condition and packaging.
- Process: To initiate a return, please get in touch with our customer service team at info@vankwheels.com with your order number and reason for the return.
- No returns will be accepted without a valid RMA number.
Refunds
- Inspection: All returned items will be inspected to ensure they meet our return criteria.
- Refund Method: At our discretion, approved refunds will be processed using the original payment method or replaced at no charge. Once the returned item is received, please allow 30 business days for processing.
Exceptions
Certain items may be non-returnable, including but not limited to:
- Custom or personalized items
- Perishable goods
- Digital downloads
Contact Information
Please get in touch with our customer service team at info@vankwheels.com for any return questions or concerns.
Changes to Policy
We reserve the right to update or modify this return policy anytime. Any changes will be reflected on our website.
